We strive to create a customer centric business. Part of our service it make sure that we establish policies that help navigate the potential for returns.
To make a return contact us by chat or email, firstname.lastname@example.org. Please do this within 30 days or less about the expected return.Once we receive the return we will apply full store credit to your account unless a refund to the original payment method is specified.
Your returns are eligible for full store credit or refund IF:
- Notify us of you returning the item within 30 days. Anything after falls under store credit.
- Items arriving between 30 to 45 days are given store credit.
- The item has to be sent back new, no odd smells and undamaged so it can be restocked and sold.
- Caveat— Yarn wound in a ball will NOT be returnable**
Address: Dawn Shaffer
156 Lingle Valley Rd
Spring Mills, PA 16875
- No returns are accepted after 45 days.
- Custom dyed orders are not eligible for refunds.
- ”Destashed yarn”, specials or discounts sales are FINAL.
- No returns on items sold at a discount are accepted.
- We are NOT responsible for shipping errors based on incorrect delivery information, nor the cost of damaged items related to that error.
Thanks so much for honoring us with your business. If you have any questions please contact us.
Lazy O Ranch Team